Refund & Cancellation Policy

In short

• Accounts and business listings are free — nothing to refund.
• A plan can be cancelled for a full refund within 48 hours of payment, as long as no ad has been posted from it. The same applies to classified-ad days that have been paid for but not yet used.
• Once an ad is published, the plan is in use and is not refundable.
• Duplicate or failed payments are always refunded in full.
• Approved refunds reach your original payment method in 5–7 working days.

Local and National plans

• Plans (₹1,500 Local, ₹3,000 National) are one-time payments valid for 30 days and do not auto-renew.
• Cancel within 48 hours of payment for a full refund if you have not published any ad from the plan. Access to the deals feed during those 48 hours does not affect the refund.
• After you publish an ad, or after 48 hours, the plan is not refundable. Notifications and emails go out the moment an ad is published and cannot be recalled.
• Unused ad posts lapse when the plan ends and are not refunded.
• Premium listing (₹499 monthly / ₹3,999 yearly): can be cancelled for a full refund within 48 hours of payment. After that it is not refundable, including unused time, because your page is visible from the moment it is activated.
• Classified ads (₹99 per day): paid days that have not been used can be refunded in full within 48 hours of payment. Once the ad is published it is not refundable. Paid days that have not been used do not expire.
• If an ad is removed for breaking our Guidelines, the ad post is not refunded.
• If an ad could not be delivered, or the site was unavailable for a long period, because of a fault on our side, we will restore the ad post or extend your plan — or refund the affected part if you prefer.

Duplicate, failed and UPI payments

• If you were charged twice or money was deducted but the plan was not activated, we refund the extra or failed amount in full once confirmed with PayGlocal or your bank.
• UPI transfers are verified by our team using your UTR number. If we cannot match your payment, we will contact you; confirmed payments that cannot be applied are refunded.

How to cancel or ask for a refund

Email support@vyaparnet.com from your registered email, or use the contact form, with your registered mobile number, the payment date and amount, and the PayGlocal transaction ID or UPI UTR. We reply within 2 working days.

Approved refunds are made to the original payment method within 5–7 working days (your bank may take a little longer to show it).

Contact

Purple'd Advertising Company
A 908, RAHEJA VISTAS, TOWER A, 9TH FLR, NACHARAM
Email: support@vyaparnet.com · Phone: —